Q: Why would I want to choose one service to handle all of my home maintenance needs?
A: Your house was most likely built by several different companies with differing areas of expertise; plumbers, electricians, painters, carpenters, etc. A contractor probably functioned as the glue that held all of these together, coordinating their respective services to end up with a finished product that was more than the sum of its parts. Once a house is built, however, it is traditionally up to the homeowner to coordinate maintenance services. Home Management Services provides one number to call for all of the services you need to maintain your home.
Q: How do I know you can do a better job than separate vendors?
A: At Home Management Services we have the well-being of your entire home in mind. We consider the effect any work might have on the complimentary systems in your home and ensure that your home always functions at its peak. Also, our focus is on customer service. In an industry that consumers frequently lament is bereft of good customer service, Home Management Services truly cares about you and your home. We don’t just want you call us, we want you to call us again.
Q: I’ve heard of similar services that require you to pay for a certain number of hours annually, whether you need them or not. Does Home Management Services have any commitment?
A: No; when you call us there is never any commitment. We believe you should pay for what you get, when you get it. We are convinced that when you choose to use us you will not want to call anyone else.
Q: Some of those other services offer discounts if you pre-pay for a certain number of hours. Do you have any discounts?
A: No. Our rates are guaranteed to be the best value on the market. To offer a volume discount would be like admitting that the prices are too high to begin with.
Q: Do you ever use any subcontractors?
A: Yes. There are many cases in which a job can be best performed by a qualified subcontractor. In such cases we only deal with the finest services in their respective areas of expertise. And we control all aspects of the work they perform.
Q: Will I receive bills from several companies?
A: No. In cases where a subcontractor is necessary you will not have to deal with them directly. We contract their services and we bill you directly – you only need to call us.
Q: Are your Management Packages like a home warranty?
A: No. A home warranty is like insurance; it replaces appliances and systems in your home after they have been damaged. Our Management Packages are designed to prevent components in your home from suffering catastrophic damage and to extend their lives past their average life spans.
Q: How do I start?
A: Just call or e-mail us. It’s that simple.
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